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CUSTOMER SUPPORT

We want you!

We at MEJIX, value each other’s  work and commitment more than anything. We believe that the customer service play an important role in our company’s success because it affects how clients perceive our business.

We are looking for a qualified Customer support  representative to join our team. You will troubleshoot and resolve issues and maintain solid relationships with customers by answering questions and concerns with speed and professionalism.

We are looking for good people.

  • We kind of expect proven work experience with clients.
  • You have strong knowledge of English, written and spoken.
  • Excellent communication and problem – solving abilities.
  • Strong computer skills .
  • You should have the ability to do shifts.
  • Ability to handle multiple tasks simultaneously.
  • You have good data entry skills (experience may help).
  • Keen eye for detail and a commitment to excellence.
  • Experience in restaurants industry is a great advantage.
  • You are  willing to help your teammates, share your knowledge with them, and learn from them.
  • You are open to receiving constructive feedback and turning it into process improvements.
  • You have a willingness to learn .
  • The ability to work both collaboratively and autonomously.

We want detail-oriented thinkers.

  • A penchant for details and organization, including the ability to prioritize tasks, communicate progress and meet deadlines.
  • Juggle multiple clients while effectively managing timelines and expectations.
  • Manage many small tasks at once.
  • Awareness of their own pace of work – accurate estimation.

We seek leaders.

  • The ability to effectively take direction.
  • Prototyping unknown solutions.
  • Knowing the steps to quickly resolve issues as the come up.

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